Customer area
Let's talk

Privacy policy

1. User information

Who is the data controller for your personal data?

LUIS SOLER ASESORES, S.L. is the DATA CONTROLLER responsible for processing the USER’s personal data and hereby informs the USER that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a business relationship with the user. The processing operations envisaged are:
  • The sending of commercial advertising communications by email, fax, SMS, MMS, social media or any other electronic or physical means, whether current or future, that enables commercial communications to be made. These communications will be sent by the DATA CONTROLLER and will relate to its products and services, or those of its partners or suppliers with whom it has entered into a promotional agreement. In this case, third parties will never have access to personal data.
  • Carry out market research and statistical analysis.
  • To process orders and requests, and to respond to enquiries or any other type of request made by the USER via any of the contact methods made available on the CONTROLLER’s website.
  • Send out the online newsletter featuring the latest news, offers and promotions relating to our business.

On what grounds may we process your personal data?

Because the processing is authorised under Article 6 of the GDPR as follows:
  • With the USER’s consent: sending of marketing communications and the newsletter.
  • In the legitimate interests of the DATA CONTROLLER: to carry out market research, statistical analyses, etc., and to process orders, requests, etc. at the USER’s request.

How long will we keep your personal data?

They will be retained for no longer than is necessary to fulfil the purpose of the processing or where there are legal requirements governing their retention; once they are no longer required for this purpose, they will be deleted using appropriate security measures to ensure the anonymisation of the data or its complete destruction.

Who do we share your personal data with?

No personal data is intended to be disclosed to third parties, except where necessary for the purposes of processing, to our communications service providers, with whom the DATA CONTROLLER has entered into the confidentiality and data processor agreements required by current data protection legislation.

What are your rights?

The USER’s rights are as follows:
  • The right to withdraw consent at any time.
  • The right to access, rectify, transfer and erase your data, and to restrict or object to its processing.
  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
Contact details for exercising your rights: LUIS SOLER ASESORES, S.L. Calle Navellos, nos. 8, 1, 3 and 4 – 46003 Valencia (València)Email: info@luissolerasesores.com

2. Whether the information provided by the user is mandatory or optional

By ticking the relevant boxes and entering data into the fields marked with an asterisk (*) on the contact form or provided in download forms, expressly, freely and unequivocally accept that their data is necessary for the provider to respond to their request, whilst the provision of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the DATA CONTROLLER is accurate and undertakes to notify the DATA CONTROLLER of any changes thereto. The CONTROLLER hereby informs you that all data requested via the website is mandatory, as it is necessary to provide the USER with an optimal service. Should not all the data be provided, there is no guarantee that the information and services provided will be fully tailored to your needs.

3. Safety measures

That, in accordance with the provisions of current data protection legislation, the DATA CONTROLLER is complying with all the provisions of the GDPR and the LOPDGDD regarding the processing of personal data under its responsibility, and is clearly adhering to the principles set out in Article 5 of the GDPR, as a result of which such data is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. The DATA CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures laid down in the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS, and has provided them with the necessary information to enable them to exercise those rights.
For further information on privacy guarantees, please contact the DATA CONTROLLER via LUIS SOLER ASESORES, S.L., Calle Navellos, no. 8 – 1 – 3, – 46003 Valencia (València)Email: info@luissolerasesores.com